Delivery & Returns
Delivery Options
Shipping
We ship from our store in Altus, Oklahoma to customers across the United States.
Free Shipping
On all orders of $65 or more (after discounts, before tax).
Orders under $65 ship at a flat rate of $7.95 via USPS.
Most orders process within 1–2 business days and typically arrive in 3–7 business days depending on your location.
You will receive a tracking number by email once your order ships.
Local Pickup
Prefer to pick up in-store? Select Local Pickup at checkout (free). We’ll email you when your order is ready, usually within 24 hours during business hours.
Pick up at:
The Verdant Mercantile & Refillery
1316 North Main Street Altus, OK 73521
Returns Simple
In-Store Returns
Bring it back to the store within 14 days of purchase with receipt.
Unused items in original packaging may be returned or exchanged.
Please note: For health and safety reasons, opened personal care products (balms, deodorants, soaps that have been used) generally cannot be returned.
Online Returns
We want you to love what you order. If something isn’t right:
Contact us within 14 days of delivery at
theverdantmercantile@gmail.com
or 580-238-5590.
Unused items in original packaging may be returned or exchanged.
Please note: For health and safety reasons, opened personal care products (balms, deodorants, soaps that have been used) generally cannot be returned.
Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or we made an error.
We’ll work with you to make it right — just reach out.